Chegg book refund policy

This fantastic experience offers a quick and easy way to receive direct help or solution in a wide variety of arena. Just give us a quick call or chat below youll see icons for both right. To qualify for your refund, your return package must be postmarked by ups within 21 days of your ordered on date. We have a 21 day any reason guarantee policy so send that unwanted book back to us within 21 days of placing your order for a refund. Buy cheap used textbooks on our marketplace, and earn 200% more for textbook buyback. If for some reason the books you ordered from chegg are not what you expected, there is a 21 day return policy. This makes sense, if youve lost the book and cant return it. You will also have the chance to have any damaged book returned to you at your own expense within 45 days. You have a cash register receipt, text book is in new condition.

Please see below for information on how to initiate a return through your abebooks account. You go to the site and print a return label free shipping back. This means that account holders can return a book within 21 days for any reason. Books that are in less than new condition may not be refunded at used book value.

Textbook refund policy front range community college. When i worked at chegg it was our number one support question and every year we changed t. There are two fees youll be charged if you return your books late. They provide the refund, but youll have to pay for the shipping.

The 21day refund qualifying period begins the day you place your order. Just watch the video, throw those books into a box. The issue was classified by gethumanjkoethe at the time as a verification status problem, and was later reported to be fixed on november 17th, 2017. Ebooks are subject to the same deadlines as above, but are nonrefundable once more than 10% of the book is accessed course material sales final after the above deadlines exceptions will be made to above deadlines for dropped or cancelled classes, if requested by the last day to drop a class without a w. Kayla compton i cancelled my chegg study membership. Return policy if you no longer need the textbook you ordered, you have 21 days from the day you placed your order to return your physical books for a full refund. Maybe they will send me a check, but shouldnt they have told.

Go to content and find the book you want to return. Chegg did your professor change your book on you last. Chegg will inspect your book and pay you within 110 days depending on your payment method. When i called the support line, the student advocate advised that she could return the book, issue a refund and i could rerent the book and she would waive the expedited fee. Please note that sellers are permitted to have a final sale policy on ebooks only. The best chegg phone number with tools for skipping the wait on hold, the current wait time, tools for scheduling a time to talk with a chegg rep, reminders when the call center opens, tips and shortcuts from other chegg customers who called this number. Certain school bookstores and other locations may be designated by chegg as authorized chegg affiliates. Bring your books to one of our textbook solutions locations with the original order receipt and go to the checkout counter.

Approved refunds are credited to the original payment source within three to five days. How to i return it and get a refund find answers now. Chegg offers 7day ebook pass while paper books ship. Id like to close my chegg account since i no longer need any chegg services. If you were charged the purchase price but still want to return the book, you must return the book within 7 days of being charged for a refund of the purchase fee. How to get chegg study free account trial 2018 september 2019.

Click the link, click chat on the next screen then choose your topic to chat about. For books rentedpurchased in store, there is a time frame in which you may return the item for a refund refund period varies by store ship. Chegg coupons free trial of study free shipping on books. Vitalsource bookshelf is the worlds leading platform for distributing, accessing, consuming, and engaging with digital textbooks and course materials.

See rental terms and conditions for more on initial return window and refund policy. The first fee will be charged after your due date has passed if you havent returned your books. Rent or buy textbooks online at and save hundreds of dollars. If the physical book does not satisfactory, or if it turns out to be unnecessary or simply the wrong one, return the book to the thirdparty partner in the same condition it. Chegg boasts an extensive collection of interactive etextbooks with notetaking functions and wikipedia and dictionary access. On october 31st, 2017, gethumanjkoethe reported to gethuman that they were having an issue with chegg and needed to get in touch. You can see the amount and pay the purchase price from your myaccount page. Returning textbooks to chegg is also a free service with our prepaid shipping labels. Textbook return policy western carolina university. The chegg satisfaction guarantee allows the student to return the book within 21 days for a full refund if they are dissatisfied with the product or find that it is not needed. How can i return a book to chegg on the last eligible day. When students want chegg refund policy homework help to receive online assignment help they dont want chegg refund policy homework help to chegg refund policy homework help risk their money and their reputation in college. New books must be in their original condition, no marks, highlights or damage. After logging into your account, select the order and follow the instructions for returns.

If you are dissatisfied with the quality of your rental, will reissue the book with no additional shipping charges. Chegg wants your textbooks back before finals, or theyll. If youre dissatisfied with a digital book that you have rented or purchased from chegg, you can return it for a full refund within 14 days. I am a student chegg refund policy homework help working parttime so the service is still quite expensive for me, but i need time to work and study, so if i have funds and there are discounts, i will sure order more. Pausing locks in your subscription price, you will not be charged while youre. The issue was classified by gethumandirtbik2 at the time as a complaint problem, and was later reported to. Rentbuy books on chegg save up to 90% on textbooks. Textbook rental prices from chegg can save student up to 90% off. Full refunds on new books are issued only when the book is in unmarked and in new condition.

Textbooks purchased for all courses must be returned by the published course drop deadline. Cheggs philanthropic efforts, in association with american forests, have resulted in the planting of more than 1. If you cancel within 14 days of placing your order, you will get your money back. They have a 3 month policy i got refunded 40 bucks out of the 220 they stole from. Truebill helps you track subscriptions, monitor for changes, and cancels unwanted bills. Any new book which has been written in will be counted as a used book and will be refunded at onehalf of the new price.

Using the shipping provider listed on your label lets you return your books to us for free. Im assuming you mean books you have borrowed from kindle unlimited. Please check your class schedule or course syllabus for the drop deadline for your courses. Full refund will be given the first two weeks of the semester, if. Return shipping is free when you use the shipping label provided. The research team at doesitwork thought cheggs return policy is actually quite fair. Rent textbooks and get 7day free etextbook access while your book ship. Thus, unlike some of the other companies out there, our online. Find out more and get your prepaid ups return label here.

Chegg is only offering the addon for about 10% of its titles. Should you need a book past the posted rental term, simply contact chegg before the due date for a free extension. Even so, selling short ebook passes to fill the time between the rental and arrival of. Assignmentgeek your professional assignment help online. To return a textbook and get a refund, you have to return the books within 30 days of the original order date. See below for the most common class sessions and deadlines. New books must be returned in new condition to receive a refund. Cancel subscriptions and take control of your money with truebill. Chegg may change this policy at any time, and the change will take effect immediately for any book rented on or after the date of the change, so please check the websites regularly for the most recent return terms. If you do not receive your book by the date stated on your order confirmation, chegg will refund your shipping costs and send out a new book, if necessary. In no case will books be refunded where the use of the books has been completed in the class, irrespective. From here you can select the order, choose return, and follow the instructions. Cheggs online tutoring service connects aspirants and students with an expert personal tutor at the click of a button.

This semester, save even more on books and classroom help with the chegg coupon codes below. When a book isnt returned by the extended due date, we charge you for the full purchase price of your book minus. Click click here to request a refund where the site mentions, then already retuned your book but got charged a late fee in bold blue. Chegg prepaid return labels are good for packages weighing up to about 30 pounds. That means no marks, stains, erasures, highlighting, creased pages, etc. When returning a book early using the prepaid label, the return shipping costs are covered by chegg. This happened for one year until i noticed the charges.

If the item is in the same condition as when you received it, youll receive a full refund. Return shipping is calculated as equal to original shipping cost and when refundable, is added to the refund upon return receipt of the book by the seller. To return a rental within the initial rental refund period, go to manage your rentals. They will allow you to return a book youve ordered in 21 days, starting from the order date. You can use this prepaid return label to ship your books back. On october 30th, 2017, gethumandirtbik2 reported to gethuman that they were having an issue with chegg and needed to get in touch. Apply the return shipping label and take the shipment to the carrier listed on your return label. If you drop or switch classes after renting your textbook, you can return your order for a full refund within 21 days of order. A simple 2 step guide for solving this common chegg problem quickly and effectively by gethuman.

I ordered books from them and they signed me up for a subscription without my consent. Send your books back to our returns facility at the following. If you have purchased or rented a digital or physical textbook from chegg and need to return it, just log in to your account on the website. If you think your books will exceed this weight limit, please print two. The refund policy for digital books is slightly different from physical books. Just enter your isbn, get a quote, and ship your books to chegg. For a full refund, you can return a textbook within 21 days from the day you placed your order. If you are not satisfied with the book you receive, you can return it for a refund within 30 days for semesterlong rentals or 15 days for monthly 30, 60 or 90 day rentals. The digital return policy similarly allows the student to return the digital media for a full refund within 14 days if the class is cancelled or the item is no longer. Chegg is an online digital study portal provides tutors. You can receive payment via american express gift card, or chegg credit. You have the option to pause or cancel your subscription anytime.